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Workplace Stress vs Outcomes
Case Studies from Public Health, Education, Welfare and Policing
Martha Knox-Haly
ISBN: 9780734611468 / 978-0-7346-1146-8
Price: A$39.95 NZ$47.95 US$29.95
Binding: Softcover
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Workplace Stress vs Outcomes: Case Studies from Public Health, Education, Welfare and Policing examines four case studies in the Australian Public Service in the State of New South Wales (NSW)—Australia’s largest state. In short, the capacity or incapacity of state-level service-to-service demand is an indicator of the type of society that is being constructed by federal macro-economic policy.
Throughout this book, occupational stress will be discussed as a response to poor job design and adverse organizational characteristics. At its most extreme, occupational stress refers to mental disorder claims—or claims for work-related psychological injury also known as ‘stress claims’.
The conclusion seeks to weave the threads of neoliberal theory and the job demand control support model of occupational stress with the evidence presented in each of these four case studies. It is concluded that neo-liberal policies substantially contributed to increased demand or work intensification, loss of control, and the erosion of social support networks in all four of these departments.
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Chapter 1 - Introduction
Chapter 2 - Neo-liberalism
Chapter 3 - Occupational Stress Theory
Chapter 4 - NSW Department of Health
Chapter 5 - NSW Department of School Education
Chapter 6 - NSW Department of Community Services
Chapter 7 - NSW Police: The best that money can buy?
Chapter 8 - Weaving it all together
Martha Knox-Haly is a registered psychologist in the state of NSW, and is a full member of the College of Organisational Psychologists. Prior to registration in 1995, Ms Knox-Haly was employed as a Senior Researcher in the Australian Centre for Industrial Relations Research and Teaching at Sydney University. She has provided guest lectures at Sydney University, Macquarie University, the University of Western Sydney, and is a part-time lecturer in Strategic Human Resources at Sydney University. Ms Knox-Haly has been writing about occupational stress and organisations for twenty years.
Ms Knox-Haly completed her MBA in 2006 and her doctoral thesis with the Department of Work and Organisational Studies at the University of Sydney in 2010.
Ms Knox-Haly has extensive experience as a practitioner in managing, assessing and understanding the relationships between clinical psychological conditions and workplace management systems. Her particular areas of specialisation are the prevention of occupational stress, the prevention of bullying and performance management systems.