Part I - Developing Individuals

Chapter 1 - Mentoring
Chapter 2 - Action learning
Chapter 3 - Coaching
Chapter 4 - Work-shadowing and related processes

Part II - Developing Leadership

Chapter 5 - Leadership and management development
Chapter 6 - Performance and talent management
Chapter 7 - Succession planning

Part III - Developing Organisations

Chapter 8 - Organisation development
Chapter 9 - Corpotate universities and academies
Chapter 10 - The emergent organisation

Editors:

Sean O’Toole is the Director of Learning and Development for the Community Services arm of the NSW Department of Human Services. Previously he was Director of the NSW Corrective Services Academy. He has also worked as a journalist and as a designated detective with the Australian Federal Police. For the past ten years he has occupied a range of senior human resource development roles. Sean has also worked part-time as a lecturer for NSW TAFE, Southern Cross University, the University of Western Sydney, and the University of Sydney. He has Masters degrees in Australian Studies and in Education, and post-graduate qualifications in management. He also has a Diploma in Education, and recently completed post-graduate studies in organisational behaviour at Harvard University. Sean is also the author of four books on topics related to crime and criminology.


Natalie Ferres is an Associate Director at Bendelta, a management advisory firm that assists organisations to achieve results through strategic people initiatives. With undergraduate, Honours, and PhD (Specially Commended) qualifications in Psychology, she has 9 years’ experience as an MBA lecturer and has published widely in her areas of interest. Natalie’s keynotes and conference papers have been delivered in Australia, Canada, the UK (Oxford), the US, Greece, South Africa, Mexico, the Netherlands, and Italy. Natalie has led a number of selection and retention projects and has coached numerous senior leaders. She also continues as a Consulting Partner for Emotional Intelligence Development Australia and as a contract lecturer for the Adelaide Graduate School of Business. She has worked extensively in projects that assist to develop human potential.


Julia Connell, Dip RSA, Dip Ed, MA Dist (Reading), PhD (Newcastle), FAHRI, is Professor and Dean of Graduate Studies, Australian Catholic University in North Sydney, Australia. Prior to this, Julia has been: Associate Dean Postgraduate Programs, UTS Business; Chair of Research, University of Wollongong in Dubai; Associate Dean International University of Newcastle. Julia worked in various public and private sector organisations in the UK before joining The Henley College, Oxford. Julia has co-edited four books, published over 40 refereed journal articles, and co-edited nine special issue journal editions.

Julia is a Fellow of the Australian Human Resources Institute, and is on the editorial board of the British journal Personnel Review. Her research areas include HRM, organisational change, networks and clusters, and organisational and management effectiveness. Julia has designed and delivered a number of management programs for
various organisations, including the RAAF, Macquarie Generation, Newcastle City Council, Maitland City Council, Energy Australia, ANI Comsteel, The Victorian Meat Council, Ampcontrol, the NSW Police Service, and QBE.

Contributors:

Deborah Assheton
Andrew Biro
Saul Brown
Yudit Buitrago de Nitzsche
Sharon Cook
Jan Christie
Sally Davis
Bob Dick
Lisa Ehrich
Lisa Elias
François Faure
Robert Finch
Diane Hardy
Luci Henson
Jon Isaacs
Wendy Looi-Penhall
Michael MacLean
Katrina Malin
Anthony McDonnell
Stephen Moir
Elizabeth Moore
Kathryn Nicholson Perry
Joy Peluchette
Amanda Roan
Anne Rolfe
David Rooney
William J Rothwell
Kellie Smith
Francesco Sofo
Carmel Speer
Duncan Sutherland