
Chapter 1 - An introduction to change
Chapter 2 - The legacies of changes in the external environment over the last century
Chapter 3 - The internal environment
Chapter 4 - Theoretical and philosophical frameworks
Chapter 5 - Practitioner roles and implementation issues
Chapter 6 - Situational assessment and diagnosis
Chapter 7 - Organisation-wide change
Chapter 8 - Workgroup and team development
Chapter 9 - Developing individuals
Chapter 10 - Evaluation & organisational learning

Elizabeth R Skringar holds a Bachelor of Applied Science (Psychology) and a Graduate Diploma (Organisational Psychology) from Curtin University. She is currently embarking on a PhD at Monash University.
Elizabeth’s experience marries 25 years working in management and business consulting with seven years tutoring in organisational behaviour and change at Monash University.
Tony Stevens holds a Bachelor of Business (Personnel and Industrial Relations) from RMIT University and a Masters of Education from La Trobe University. He is currently undertaking PhD studies at La Trobe.
Tony’s background includes experience within the Australian Army as a unit commander and as a training and development specialist. His more recent consulting experience extends to the provision of advice on human resource management including start-up projects, restructuring operations and assessing post-merger staffing needs.